Why JoHo Insurances?

JoHo is one of the few organisations in the Netherlands where you can directly purchase a comprehensive range of foreign insurances from a variety of insurers. As with our other products and services, we believe that you should be able to choose between the best, the most cost effective and the most specialised insurance.

JoHo offers various possibilities from combining insurances to assisting in transferring from one insurer to another.

When you purchase an insurance policy through JoHo, you with not pay anymore than if you had purchased it directly from the insurer. Sometimes (through special collective agreements) you will pay even less.

JoHo offers support with problems that may arise with the insurer. Sometimes disagreement with claims, cancellation notice or insurance premiums can occur. In this situation it helps if you have the assistance of an organisation who has an established relationship with the insurer.

Gouda Isis Au Pair Insurance

Starting from August 3rd this insurance will have some new features. The following adjustments will become effective:

  • the minimal insured period will be 1 month instead of three
  • the complete deductible (as well the compulsory and voluntary excess) of the Basic Health Insurance (basisverzekering) can be claimed with ISIS. Regardless of the causes of these costs.
  • The names of the coverage options will be different. Now you can choose between Au pair and Au pair Plus. This will be Standard and Super.
  • The au pair will be covered whilst traveling outside The Netherlands with Standard and Super.
  • New is the Additional coverage for medical expenses. Below we will explain how to arrange this. When you apply for the insurance, this will always be All-in coverage. This gives the au pair right to claim emergency medical expenses with ISIS without a Dutch Basic Health Insurance. When the Basic Health Insurance (basisverzekering) has been arranged, the cover can be altered from All-in to Additional. Then you get a 25% discount on the ISIS premium.
  • The Super cover will provice insurance for the mobile phone of the au pair.
  • Even damage to belongings of the host family during worktime, will be covered when you issue the Super cover.

Once the new conditions become effective, you will find these documents on this website.

How to arrange the Additional cover?

When the Basic Health Insurance (basisverzekering) has been issued, you can change the All-in cover of the ISIS Insurance to Additional. You get a 25% discount on the premium after the adjustment. You can request us to change the cover, by sending us an email including the policynumber of your ISIS Insurance and the policy certificate of the Basic Health Insurance (basisverzekering). The discount will start from the next insurance month. I will give an example to clarify.

Your au pair leaves to The Netherlands on 03-09. You'll let the insurance start on 03-09 with All-in cover. The insurance month runs from 03-09 till and including 02-10, etc. On 07-10 you receive the policy certificate of your Basic Health Insurance (basisverzekering). You can send us an email with this policy certificate and the question to alter the cover to Additional. The  Additional cover will start from 03-11. From that day the au pair has an additional plan for additional cover on top of the Basic Health Insurance during holidays and for the deductible of the Basic Health Insurance.

The discount will not become effective retroactivly. Please mind that there is no insurance for dental expenses when you have Additional cover.

When an au pair comes to the Netherlands, there are insurances available to suit their needs, such as the ISIS Au Pair Insurance. This insurance covers the au pair for emergency medical costs, luggage, liability and extra expenses (for example; extra travelling expenses when due to the serious illness of a close relative).

An au pair insurance must be purchased by the host family and prior to the au pair’s departure from their home country. This way you can guarantee that your au pair is insured for her entire stay abroad.

Please note that pre-existing medical and dental conditions are excluded from cover. For all the exclusions we refer to the policy conditions.

Important Information

Special Features

The ISIS Au Pair Insurance has the following features;

Cover for emergency medical costs, extra expenses (such as extra travelling expenses when due to the serious illness of a close relative), repatriation costs, luggage, cancellation costs, accidents, holidays with/without the host family (depending on cover chosen Au Pair or Au Pair Plus).

  • Maximum insurance period of 2 years
  • Maximum age of 30 years (at start date of the insurance)
  • Choice between 2 levels of cover; Au Pair or Au Pair Plus
  • Insurance meets Schengen visa requirements
  • Emergency medical costs are covered during a one-off visit to their Home Country (maximum 31 days)
  • The insurance must be purchased by the Host Family prior to the au pair’s departure from their home country

  How can I purchase an ISIS Au Pair Insurance?


JoHo Insurances


Paviljoensgracht 18
2512 BP The Hague (Den Haag)
The Netherlands
Email: info@johoinsurances.org

All insurances on this website can be applied for at JoHo Insurances, e-mail to info@johoinsurances.org or fill in the appropriate application form on this website. For questions and additional information please contact us!